What is server-side tracking?
Your browser tags send events from the visitor's browser. Server-side tracking also sends them from a server, best on your own web address, so a blocker or a privacy setting in the browser is far less likely to stop that copy. Ad platforms then see more of the sales your ads really brought.
Do I keep the Meta Pixel and the Google tag?
Yes. Keep your Meta Pixel and your Google tag: they stay on your site and keep working. Our server sends the same sale alongside them, and each sale is matched so it is counted once. Meta and TikTok recommend sending the browser copy and the server copy together.
What if I have no ad account connected yet?
Connect it during setup. Then we set up each platform for you: the pixel and its server connection, the conversion goals, and a guided step for any key a platform only gives you yourself.
Which events can I track?
Purchase, add to cart, start checkout, view content, lead and page view today, each with its value where it has one. We suggest a set for your kind of site, and you can add or remove events any time.
What if I get stuck during setup?
Open a support ticket from your account and tell us the step. Our team picks it up from there.
How do you set up the Meta Conversions API?
Through the Meta login you already connected. We find or create your pixel, connect the server copy and send a test event. If your Meta business does not allow that, we guide you to paste a key.
Which platforms need a key from me?
Where a platform only gives a key inside its own tools, we open that page and test the key when you paste it: a TikTok Events API key, one Reddit conversion key and an X pixel ID with its key.
Does it work on Shopify, WordPress and Tag Manager?
Yes. Shopify uses one custom pixel, WordPress uses our plugin, and any other site or Tag Manager container takes one small snippet.
Does it work for mobile apps?
Yes, server to server: your app's server sends sign-ups and purchases to us, and we send them to Meta and TikTok as app events. Meta asks you to link your app to the pixel once in Events Manager; we show you where. Google Ads takes app sales through Firebase, not by server. Which ad brought the install is not covered.
Is it allowed under GDPR?
Consent is still needed where the law requires it, and your consent banner stays in charge of that. Email and phone are scrambled (hashed) before they leave our server.
Can I pause or remove it?
Yes, anytime. Pausing or removing stops our side only. Your pixels, conversion actions and ad accounts stay as they are.
Can my AI app tell me if tracking works?
Yes. Connect OpenAdManager to your AI app and ask "Is my tracking working?". It reads the same status you see in your account.
Can you set it up for me?
Yes. Done-for-you setup is $149, one time. We install it, connect every platform and check it on each one.